Bank Gains Comprehensive View of Commercial Customers
GLASTONBURY, Conn. -- The Milford National Bank and Trust Company announced it has selected Open Solutions Inc.'s The Complete Banking Solution[R] (TCBS), a relational core data processing platform, to address its enterprise-wide data processing needs. Open Solutions is a leading provider of integrated enabling technologies for financial service providers across the United States, Canada and international markets.
Based in Milford, Mass., The Milford National Bank and Trust Company has approximately $337 million in assets, and seven branches. The Milford National is migrating from Open Solutions' TotalPlus[R] outsourced core data processing platform to The Complete Banking Solution and will remain in an outsourced environment. The Milford National's Senior Vice President of Operations Maria Barnes, cites Open Solutions' relational database technology, system integration and conversion flexibility as the primary reasons for selecting the TCBS platform.
"The entire bank was involved in the selection process," said Barnes. "We conducted an extensive evaluation of four vendors. Our selection team consisted of staff from all our business units. Hands-down, Open Solutions' technology was the clear choice. Our team agreed that Open Solutions not only met, but exceeded the needs of everyone involved. It is rare to find a technology solution that is able to meet the needs of every user. It was evident from the bank's selection process that Open Solutions' values and incorporates user feedback into the design of its solution."
The Complete Banking Solution is built on a powerful, centralized Oracle([R]) relational database designed to be an open architecture application, creating the flexibility necessary for running a service-oriented financial institution. It helps banks streamline both front and back office processes and creates a centralized view of customers, employees and business partners.
"The Milford National is a progressive service-oriented financial institution offering a full range of commercial, personal, insurance and investment and trust services," said Barnes. "Having a complete customer view will give us a significant competitive advantage and will help maintain the personal service of a community bank. Open Solutions' platform will enable us to grow and expand our current customer relationships, as well as help us meet our long-term strategic goals."
In addition to The Complete Banking Solution data processing platform, The Milford National is implementing Open Solutions' item processing Check 21 applications, including ISCheck[TM] (image enabled item processing), ISeDeposit[TM] (remote deposit capture), ISBranch[TM] (branch capture), and ISXchange (image exchange with the Federal Reserve's FedForward(SM), FedReceiptPlus(SM) and FedReturn(SM) services). The bank is also employing digital document solution (electronic document management), telephone/VRU, and cView[TM] (CRM/business intelligence).
"Open Solutions is committed to providing financial institutions like The Milford National with an array of technology choices to handle enterprise-wide data processing and complementary product solutions needs," said Louis Hernandez, Jr., chairman and CEO of Open Solutions. "We have designed our offerings to allow them to quickly deploy new products and services, remain competitive, deliver outstanding customer service and maintain personal, one-on-one relationships. Banking executives make decisions every day about the strategy, direction and future of their institutions. Open Solutions' technology was designed to give these executive managers the accurate, relevant, real-time information they need to effectively run their businesses. We're pleased The Milford National has selected Open Solutions after their extensive vendor search, and we look forward to continuing to work with them for many years to come."
About Open Solutions Inc.
Open Solutions Inc. offers a fully featured strategic product platform that integrates core data processing applications built on a single centralized Oracle relational database, with Internet banking, cash management, CRM/business intelligence, financial accounting tools, imaging, digital documents, Check 21, interactive voice response, network services, Web hosting and design, and payments and loan origination solutions. Open Solutions' full suite of products and services allows banks, thrifts, credit unions and financial services providers in the United States, Canada and internationally to better compete in today's aggressive financial services marketplace, and expand and tap their trusted financial relationships, client affinity, community presence and personalized service.
For more information about Open Solutions or its financial product line, contact Mickey Goldwasser by email at mgoldwasser@opensolutions.com or by phone at 860.652.3153 or via fax at 860.652.3156. Visit Open Solutions' Internet site at www.opensolutions.com.
Open Solutions Inc. and The Complete Banking Solution are registered trademarks of Open Solutions Inc. All other company and product names may be trademarks of their respective owners. Copyright 2007 Open Solutions Inc. All rights reserved.
Editor's Note: The correct usage of the company name, Open Solutions Inc., is either referring to it as Open Solutions Inc. or Open Solutions. Open Solutions no longer uses the acronym of OSI to refer to the company.
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